Privacy Policy

1. Scope and who we are

This Privacy Policy explains how Adriatic Mediation LLC ("Adriatic," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit DivorceNavigator.ai, create an account, use the Divorce Navigator workspace, request a consultation, or contact us. Adriatic Mediation LLC is located at 1 High St Ct, Morristown, NJ 07960. For privacy questions, contact privacy@adriaticmediation.com.

2. Information we collect

We collect the information reasonably necessary to operate a divorce planning and mediation workspace. Depending on how you use the service, this may include:

• Identity and account details, such as your name, email address, phone number, password hash, role, and state or country.
• Divorce workspace information, such as tasks, deadlines, calendar events, filing steps, asset descriptions, financial entries, documents, and notes that you choose to enter.
• Information about other people that you provide, such as a spouse, child, mediator, attorney, or financial professional. You are responsible for having a lawful basis to provide another person's information.
• Communications and support information, including consultation requests, messages, feedback, and correspondence.
• Transaction, consent, and preference records, including the version and date of policies you accepted and marketing choices.
• Technical and usage information needed to operate and secure the service, such as IP address, browser and device type, approximate location derived from IP, request timestamps, referring URL, and account-security logs.

Divorce-related information can reveal financial, family, and other sensitive details. Please provide only what is needed for your matter. Do not upload Social Security numbers, full bank account or payment-card numbers, medical records, passwords, or other highly sensitive information unless the service specifically asks for it. Payment card details are handled by our payment provider when payment features are available; we do not store full card numbers.

3. How we use information and our legal bases

We use personal information for the following purposes:

• Provide, personalize, troubleshoot, and improve the workspace and related services.
• Create and secure accounts, authenticate users, facilitate collaboration, and send service, security, and administrative messages.
• Respond to support requests, consultation requests, and other communications.
• Process payments and maintain billing and accounting records where applicable.
• Monitor performance, investigate abuse, prevent fraud, and protect users, our systems, and our legal rights.
• Send promotional messages where permitted and consistent with your preferences.
• Comply with legal obligations, court orders, and professional or regulatory requirements.

Where the GDPR or a similar law applies, our legal basis may be performance of a contract, your consent, our legitimate interests in operating and securing the service, or compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time; withdrawal does not affect processing already completed lawfully.

4. How we share information

We may disclose personal information to:

• Service providers that host, secure, maintain, support, or deliver communications for the platform. Their handling of information is also governed by their own terms and privacy notices.
• People you intentionally invite to a shared workspace, including a spouse, mediator, attorney, or other professional. Workspace information may be visible to those people according to the permissions and features you use.
• Professional advisers, insurers, auditors, or payment providers when reasonably necessary for their services.
• Authorities, courts, or other parties when required by law, legal process, or an emergency involving a risk of harm, or when necessary to protect rights, safety, and security.
• A successor or buyer as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality protections.

A provider may process information in the United States or another country where it operates. If an international transfer is subject to a law that requires additional safeguards, we will address that transfer as required by the applicable law.

5. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information, including encrypted connections, access controls, secure session handling, password hashing, logging, and least-privilege access. No online service is completely secure. Keep your credentials confidential, use a unique password, and notify us promptly at privacy@adriaticmediation.com if you believe an account or workspace has been accessed without authorization.

6. Retention

We retain information for the periods described below. These periods describe the Service's current manual account-management process; the Service does not currently use an automated deletion routine or a fixed backup-expiry schedule.

• Account, profile, workspace, and uploaded-document information is retained while the account or shared workspace remains active.
• When you submit a deletion request, we record the request, end the active session, and manually review the request. A request remains pending until that review is completed; we do not promise a fixed number of days for deletion or backup removal.
• Consent records, the record of a deletion request, support correspondence, and information needed for security, dispute, accounting, or legal purposes may be retained after a deletion request when applicable law or a legitimate need permits or requires it.

We may preserve information longer when necessary to comply with law, resolve a dispute, enforce an agreement, or protect rights and safety. If you make a deletion request, we will handle the request manually, subject to any lawful exception. You may contact privacy@adriaticmediation.com for information about a pending request.

7. Your privacy rights

Depending on where you live, you may have the right to:

• Access or obtain a copy of personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of personal information, subject to lawful exceptions.
• Request restriction of processing, object to certain processing, or receive portable data where applicable.
• Withdraw consent and opt out of marketing communications.
• Opt out of a sale or sharing of personal information, or limit certain uses of sensitive personal information, where those rights apply.
• Appeal a decision about a privacy request and complain to a data protection authority.

To exercise a right, use Account Settings where available or email privacy@adriaticmediation.com. Please include enough information for us to verify your identity and understand your request. We may ask for additional information to prevent unauthorized disclosure. We generally respond within 30 days under GDPR and within 45 days under applicable U.S. privacy laws, subject to lawful extensions. We will not discriminate against you for exercising a privacy right. You may also use an authorized agent where applicable law permits, subject to verification.

8. Cookies

We use necessary cookies and similar technologies to keep you signed in, maintain security, remember preferences, and support core features. We do not currently load third-party advertising, analytics, or session-replay tools. You can control cookies through your browser; disabling necessary cookies may prevent parts of the Service from working. Before enabling nonessential cookies or similar technologies, we will update this policy and provide any notice or choice required by applicable law.

9. Children

The service is intended for adults and is not directed to children under 13, or the higher minimum age required where you live. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can investigate and delete it where required.

10. Changes to this policy

We may update this policy to reflect changes in the service, law, or our practices. We will post the revised policy and update its effective date. If a change materially affects your rights, we will provide additional notice, such as an email or an in-product notice, where required by law.

11. Contact us

Adriatic Mediation LLC
1 High St Ct
Morristown, NJ 07960
Privacy inquiries: privacy@adriaticmediation.com